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Diploma in Office Management
The Diploma in Office Management is a comprehensive 6-month program designed to equip students with essential administrative, organizational, and professional skills required to efficiently manage modern office environments. This course is ideal for students, fresh graduates, and working professionals who wish to build a strong foundation in office operations and administrative support roles.
The program focuses on developing practical knowledge in office procedures, communication, documentation, and the use of digital tools. Students will learn key areas such as office administration, business communication, computer applications, record management, customer handling, and time management. Special emphasis is given to enhancing interpersonal skills, professional etiquette, and problem-solving abilities, which are crucial for workplace success.
Throughout the course, learners will gain hands-on experience in using commonly used office software such as MS Word, Excel, and PowerPoint, along with email handling and digital filing systems. The curriculum also introduces basic accounting concepts, office coordination, scheduling, and report preparation, enabling students to handle day-to-day office tasks with confidence and efficiency.
In addition to technical skills, the course also focuses on personality development, workplace ethics, and team collaboration. Students will be trained in professional communication, including drafting official letters, emails, and reports, which are essential for corporate and organizational environments.
Upon successful completion of the course, students will be prepared for various entry-level roles such as Office Assistant, Administrative Executive, Front Desk Officer, Data Entry Operator, and Office Coordinator. The diploma also provides a strong base for further studies and career growth in administration and management fields.
This program combines theoretical knowledge with practical training to ensure students are job-ready and capable of contributing effectively in any office setting.
DOM-01: Management Principles and Applications
Block -1: Introduction to Management
Unit -1 Nature and Significance of Management
Unit -2 Managerial Skills and Roles of Managers
Unit -3 Evolution of Management Thought
Block -2: Planning and Decision-making
Unit -1 Managerial Planning
Unit -2 Management by Objectives
Unit -3 Decision Making
Block -3: Principles of Organising
Unit -1 Organising Principles
Unit -2 Delegation of Authority and Responsibility
Unit -3 Centralisation and Decentralisation
Block -4: Directing, Controlling & Recent Trends
Unit -1 Direction: Motivation, Communication and Leadership
Unit -2 Controlling Tools and Techniques
Unit -3 Recent Trends in Management
DOM-02: Office Management
Block -1: Introduction to Office Management
Unit -1 Modern Office: An Overview
Unit -2 Modern Office Functions
Unit -3 Office Accommodation and Environment
Block -2: Record Maintenance, Correspondence & Mail Services
Unit -1 Record Maintenance/ Management
Unit -2 Office Correspondence and Mail Services
Block -3: Office Maintenance and Stationary
Unit -1 Office Machines and Equipments
Unit -2 Office Stationary and Supplies
Block -4: Office Supervision and Control
Unit -1 Characteristics of Supervisor and His Role
Unit -2 Functions of Supervisor
Unit -3 Controlling Tools & Techniques of Supervision
DOM-03: Information Technology for Management
Block -1: Computer Fundamentals
Unit -1 Introduction to Computer
Unit -2 MS-Windows
Block -2: MS-Word
Unit -1 Starting MS-Word
Unit -2 Working with Symbols and Pictures
Unit -3 Working with Tables
Unit -4 Working with Headers, Footers & other Controls
Unit -5 Working with Shortcuts
Block-3: MS-PowerPoint
Unit -1 Starting MS-PowerPoint
Unit -2 Working with Texts, Boxes & Slides
Unit -3 Features of PowerPoint-1
Unit -4 Features of PowerPoint-2
Unit -5 Sharing a Presentation
Block-4: MS-Excel
Unit -1 Starting with MS-Excel
Unit -2 Working with Graphics
Unit -3 Formatting a Worksheet
Unit -4 Working with Charts & other Controls
Block -5: Impact of Internet and Social Media
Unit -1 Internet Applications
Unit -2 Impact of Social Media
Block -6: Management Information System
Unit -1 MIS: An Overview
Unit -2 MIS Applications in Organisation
Unit -3 MIS Issues and Challenges
DOM-04: Communication and Soft Skills
Block -1: Essentials of Communication
Unit -1 Introduction to Business Communication
Unit -2 Business Communication Process
Block -2: Business Communication and Presentations
Unit -1 Oral and Written Communication
Unit -2 Business Presentations
Block -3: Etiquettes and Body Language
Unit -1 Introduction to Business Etiquettes
Unit -2 Classification of Business Etiquettes
Unit -3 Body Language
Block -4: Resume Writing and Interview Skills
Unit -1 Preparing C.V. / Resume
Unit -2 Interview Skills and Techniques
DOM-05: Human Resources and Organisational Behaviour
Block -1: Human Resources and Organisational Behaviour
Unit -1 Human Resource Management: Conceptual Framework
Unit -2 Understanding Individuals and Groups
Unit -3 Behaviour in Organisations
Block -2: Human Resource Functions
Unit -1 Recruitment and Selection
Unit -2 Socialisation Process
Unit -3 Training and Development
Block -3: Essentials of Compensation Management
Unit -1 Overview of Compensation Management
Unit -2 Compensation Management Practices in Industry
Unit -3 Statutory Provisions in Compensation Management
Block -4: Managing People and Performance
Unit -1 Participative Management
Unit -2 Employee Empowerment
Unit -3 Performance Management
DOM-06: Introduction to Accounting and Finance
Block -1: Introduction to Finance
Unit -1 Introduction to Finance
Unit -2 Basic Terminologies of Finance
Unit- 3 Principles of Finance
Block -2: Introductions to Accounting
Unit -1 Sources of Finance
Unit -2 Basic Terminologies of Accounting
Unit -3 Principles of Accounting
Block -3: Financial Accounting
Unit -1 Financial Accounting & its Applications
Unit -2 Preparation of Financial Statements
Unit -3 Depreciation Methods and Techniques
Block -4: Financial Analysis
Unit -1 Financial Statements Analysis
Unit -2 Ratio Analysis and Trend Analysis
Unit -3 Comparative and Common Size Statement
Block -5: Partnership Accounting
Unit -1 Partnership: An Introduction
Unit -2 Appropriation of Profits
Unit -3 Admission of a Partner
Block -6 : Company Accounts
Unit -1 Company: An Introduction
Unit -2 Issue of Shares
Unit -3 Forfeiture of Shares
DOM-07: Project carries
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